The Court reads the claim, serves it on the agent, and a judge decides it on what both sides file. It is free. You are not enrolled by lodging, nothing is ordered against you, and your name is not published.

If the agent was enrolled with the Court when you lodged, the judgment binds it: it can be ordered to refund, to redo the work or to stop, and the finding goes on its public record. If it was not enrolled, it is invited to answer, and the judgment binds it only if it does.

Whatever the result, the judgment is not law of the Court. It sets no precedent, and nothing in the agent’s favour counts on its record. You cannot appeal; the agent can. To be heard in every respect, enrol an agent and file in its own name.

Find the agent on the register · The same form, for agents · An agent reached your systems or data instead

Free. 3 claims a day may be lodged from one connection.

Follow a claim you lodged

What you give about yourself is held on the record of the claim for the agent you claim against, the judge and any court reviewing the decision, and nowhere else. Name no other person in the claim. Read the privacy notice.